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Odyssey Builders specialises in providing quality and innovative construction services and support products that help elderly and disabled customers to remain living in their own home. We work with a strong network of approved suppliers to provide you with the best solution to meet your needs for everyday living.

Our Services

Home modifications allow the elderly or those with a disability to feel safe and independent in their own homes and still complete daily tasks with minimal to no assistance. Our team can complete basic installations and modifications including ramps, hand rails, grab rails, step wedges, smoke detectors and security devices.

Our home modifications team can complete minor repairs to guttering, windows and doors as well as perform plumbing and electrical work. Larger modifications and installations can also be completed and can include the installation of ramps, kitchen and bathroom modifications, widening doorways for wheelchair access and installing lifts and stair-climbers.

Major & Minor Modifications

Odyssey Builders services both minor and major modifications in the home and also commercial facility management.

Minor modifications include:

  • Grab Rails
  • Handheld Shower
  • Lever Handles for Doors
  • Tyrex Wedges (Ramps)

Major modifications include:

  • Bathroom, Kitchen & Laundry Modifications
  • Ramps
  • Stair & Chair Lifts
  • Concrete Pathway
  • Automation

How does it work?… What should I do?

Follow this step-by-step guide to apply and receive funding for either:

  • The National Disability Scheme (NDIS)
  • Department of Veteran Affairs (DVA)
  • Government funded Package Providers
  • Insurance companies
  • General public

Contact our service and speak to one of our friendly staff about what building work you wish our service to provide.

Once we know what work you would like done we may either have one of our builders contact you as soon as possible to assess for quoting and/or one of our trade staff may contact you depending on what you would like done they may be able to assess/quote and do the work on the same day.

If you are not cost responsible for the work, we may require other information and in most cases a completed Occupational Therapist (OT) referral with plans and specifications which is usually provided to our service by the OT.

If you would like to have an Occupational Therapist (OT) assessment, please contact 02 4937 4555 and ask to be put through the OT department to discuss costs etc.

Written quotes will be provided via the post and/or preferably by email if requested. If you are happy with the quote, you will need to sign and return one copy back to our service. Also other paperwork maybe attached if required as well as information booklets about our services etc. Our friendly staff will discuss this with you when they contact you.

Once you have approved cost someone from our office will make contact with you as soon as possible to discuss a suitable day and estimated time work can commence and payment options.

Please be aware, any quote over $4,999, you will be given a written payment schedule. You will need to sign and return this to us and once received we will discuss with you a proposed start date. When a start date is agreed you will receive contracts and deposit invoice at least two (2) weeks before work commences and you will need to sign where indicated and return one copy to our office. The deposit payment will be required before work can commence. Our friendly staff will provide you with further information about your payments towards the cost of modifications etc.

Once the work is completed to your satisfaction a survey form will be sent to you to give feedback on the work provided by Odyssey Builders. This is just to keep us on track by ensuring we are doing all the right things for you and will help better our services for the future.

You can access our Home Modification service through your NDIS support plan.

If your NDIS goals consist of obtaining home modifications to increase your independence and participation in your daily activities within your home, please contact our Occupational and home modification team.

If you are considering using funds from your NDIS package for home modification purposes, you may also be interested to know about our Hunter Community Services which offer a range of in-home and community based assistance. Click the button below for more details.

Learn MoreReferral Form

Commonwealth Home and Support Program for those over 65 years via My Aged Care

The services we provide through this program include Home Modifications, Home Maintenance and Occupational Therapist assessments for these services.

Customers who are 65 years or older are eligible to be assessed for government subsidised services through My Aged Care, as are those who care for these people. Odyssey Builders is authorised to provide CHSP services across the state of NSW. Improvements are capped at a value of $10,000 in any single financial year.

If you think you may need these services to stay living independently at home, you can apply directly to My Aged Care. For further information telephone 1800 200 422 or visit the My Aged Care website. Please mention Odyssey Builders when making your enquiry. The My Aged Care team will assess your eligibility for the Commonwealth Home Support Program and then refer you to relevant providers. During your assessment, you can request that Odyssey Builders provide you with the services you need.

For customers needing urgent Home Modifications to return home from hospital, your Occupational Therapist can refer you directly to My Aged Care for urgent assistance.

Home Maintenance services are also coordinated through My Age Care.

If you are considering using My Aged Care funding for home modification purposes, you may also be interested to know about our Wellbeing Services which offer a range of in-home and community based assistance. Click below for more details.

Learn MoreReferral Form

How is this service funded?

The CHSP has a maximum cap on the subsidy for home modification of $10,000 per customer, per financial year. For all jobs, including those under $10,000 in value, the services provided through the Commonwealth Home Support Service are subsidised, but not free. Fees are determined on a sliding scale depending on customer income. Odyssey Builder staff will discuss this with you prior to providing you with any service.

What do you require funding for?

Do you need some modifications to increase your independence and safety in your home?

You may qualify for subsidised home modifications through My Aged Care

Do you have some odd and ongoing jobs that need attention for your safety and independence?

You may qualify for subsidised home maintenance through My Aged Care

Subsidised Home Modifications

How does it work?... What should I do?

You need to contact My Aged Care (MAC) on telephone number 1800 200 422 of what you would like done to your house, to support your ability to continue to live in your home safely and independently.

MAC then contacts a Regional Assessor (RAS) who will come and meet you for an assessment. They will meet you at your home at an agreed time and date. You will be receiving a call from a RAS representative to arrange this. (please discuss timeframes with MAC).

Once RAS representative has completed the assessment, they will then forward a referral to an Occupational Therapist (OT) to come and visit you to complete an assessment to determine if home modifications are appropriate to meet your needs.

Once the OT has done this, they will send recommendations to either MAC (who will source a home modification service provider) or the OT will send direct to a reputable provider such as Odyssey Builders.

The modification service will process your referral and a Purchase Order will be sent to the contractor and they will provide our service with a quote.

Once the quote is received by the home modification service we will contact you to discuss your contribution toward the cost of the modifications and ask you for verbal approval to proceed with the work. If you would like a written quote, please let us know and we will provide one to you. This will be sent via post or preferably by email. Once you receive the quote, you will need to sign and return one copy back to our service.

Once you have approved cost we will notify the contractor and someone from their office will make contact with you as soon as possible to discuss a suitable day and estimated time work can commence.

Please be aware, any quote over $4,999, you will be given a written payment schedule and  contract. You will need to sign and return this to us. We then talk with you on a start date. When a start date is agreed you will need to send back the signed contract and payment  schedule. Also a deposit will be required before work can commence by us.

First day work starts/completed, there may be a little more paperwork needed signed by you. This may be a Privacy Consent Form and/or the contractors Work/Purchase Order. We will also give you the Charter of Care Recipients Rights and Responsibilities and other information of services available.

When we receive the signed paperwork and modification work is completed we will send you an invoice in the amount discussed with you as well as a copy of the signed Work/Purchase Order for your records.

Now the work is completed we hope the modifications will make difference in your day to day life at home. We would really appreciate feedback from you and may ask for your help by completing a Client Survey. This is just to keep us on track by ensuring we are doing all the right things for you and will help better our services for the future.

Contact us

We welcome all feedback as part of our continuous improvement processes and encourage everyone to provide both positive and negative feedback to allow us to implement improvements. All feedback can be made without fear of reprisal and we have a number of avenues such as telephone, email or our feedback form. Feedback can be provided anonymously but it is helpful if we can contact you to discuss your feedback in detail and update you with actions implemented as a result.

Please tick the box below that best matches your enquiry

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Seniors Rights Service: 1800 424 079
NDIS Quality & Safeguard Commission: 1800 035 544