To deliver on our Mission, KKCS will live true to our primary value (Community) and honour our organisational commitments to the communities we serve. To ensure we achieve our mission we will focus on five strategic focus areas which will serve as the focal points of all we do until 2022.
We will re-establish and strengthen our rightful position as the hub of the communities we serve. We will provide a “one stop shop” for community members seeking any social engagement, activity or support. We will grow our partnerships with governments, other social purpose organisations, community members and volunteers in this regard.
We will become a diverse and inclusive organisation embracing all flavours of diversity. We will develop a culture of learning and continual improvement where we build capacity and skills in ourselves as well as our community. We will leverage our diversity and learning culture to implement client-centric approaches in everything we do.
We will strengthen our corporate governance and develop the agile leadership that will be required for KKCS to grow and flourish in the changing markets we serve. We will build the efficient systems and processes – supported by underlying technologies and business tools – required to support consumer directed, competitive marketplaces.
We will expand our service offer and geographical footprint to address unmet needs in the communities we serve and the surrounding communities. We will develop closer partnerships with other social purpose organisations to broaden our mutual capabilities. We will develop a “commercial awareness” across the organisation and build select business units to operate as “profit for purpose” social enterprises that will fund other community services we offer.
We will build the community’s awareness in who we are and what we do. We will develop our brand and establish effective engagement channels with all our stakeholders. We will build awareness and affinity within governments and social purpose organisations to facilitate deeper and wider partnerships to pursue our vision. Most important, we will build a community sense of ownership and pride over KKCS.