Case Study: Hunter Water Corporation

Customer: Hunter Water Corporation

ADE Supporter: Since 1998

Business Unit: Grounds Maintenance Providing grounds maintenance services at a variety of HWC sites since the late 90’s and currently at over 600 pumping stations in the Cessnock, Maitland, Dungog, Port Stephens, Newcastle and Lake Macquarie Local Government Areas

Hunter Water Corporation own and manage over 650 separate sites in the greater hunter including depots, pumping stations, reservoirs, treatment works, drinking water catchment areas and stormwater assets. Since 1998 KCS has held contracts for maintaining a variety of these sites at different times, ensuring those sites, based in the Cessnock, Maitland, Dungog, Port Stephens, Newcastle and Lake Macquarie LGA’s have remained safe, accessible and presentable to staff, contractors and the general public.

Hunter Water and Kurri Contracting Service have maintained a contractual relationship for almost 20 years, where KCS has successively tendered for grounds maintenance work in a competitive market place, and in some cases have been successful on being awarded the same contract back-to-back. Tenders have been assessed on safety performance, timeliness of service delivery, quality of workmanship, reliability and application of resources and administrative support.

A KCS Commercial Grounds Maintenance Crew visit each site, typically every three weeks in summer and every five weeks in the winter months, and perform a site risk assessments and  run through an agreed checklist of tasks as well as undertaking any ad-hoc work that may be required. The types of work undertaken includes mowing, brush cutting, weed spraying, sweeping, litter removal and tree/shrub pruning.

From time to time, Hunter Water also  issues minor grounds maintenance tasks to KCS to combat illegal dumping and assist with presentation of properties for special events or requests.